Do you require a security deposit while I have a hire vehicle?

- Yes, a security deposit will be required for the duration of your hire. This amount will vary depending on the type of vehicle being hired and the age of the driver. The deposit will be refunded back upon the safe return of the hire vehicle.

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How old do I need to be to drive one of your vehicles?

- You need to be between the age of 25 and 70 and have held a full license for at least 2 years.

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Can I still rent if I have points on my license?

- In most cases a small amount of points for minor offences are acceptable. However our insurance company have very specific guidelines relating to this subject and authorisation to drive will vary depending upon age, driving history, amount of any fines and offence codes.

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How do I pay for the vehicle?

- We take payment using bank transfer or debit/credit card.

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What do your prices include?

- All our prices include the hire of the vehicle as well as fully comprehensive insurance.

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Can I put more than 1 driver on the insurance?

- As long as they fit into our insurance criteria, adding a second driver is not a problem and is charged at an extra cost.

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Is it possible to take the vehicle abroad?

- We currently don’t allow our vehicles to go abroad at this time, all our vehicles must remain in the United Kingdom.

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What happens if I have an accident?

- Do not admit liability, call the police if anyone has been injured or if an offence has been committed, once you've done that then you must call our team for further assistance.

 

You need to make sure everybody is alright and call an ambulance if required. Record details of the vehicles involved, and driver(s) names and addresses. Any witness statements are useful. If you have a camera it is useful to take as many pictures and videos as possible to be taken of the scene and the vehicles involved. If you require recovering then call us or the breakdown service - the number is recorded on the top right hand of your rental agreement. An accident report form will have to be completed for our insurance company.

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What do I do about fuel?

- We expect the vehicle to be brought back with the same amount of fuel that it was given on. Charges will apply if a vehicle is returned with lower fuel.

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What happens in regards to traffic offences, fines and parking tickets?

- You are liable for any traffic offences and fines incurred throughout the duration of your hire. We are legally obligated to return any communication with a copy of the rental agreement stating who the driver was at the time of the offence in order for it to be dealt with appropriately. In some cases this may incur an administration charge.

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Do you offer a delivery and collection service?

- Yes, we cover nationwide delivery and collection at an additional charge. However, we do include free delivery and free collection for any hires over £1800 and are within 75 miles of our location.